INTRODUCTION. |
Companies: structures |
Dealing with costumers on the phone |
Structure of a company. Departments |
Information desk |
Structure of a company. Sales Departments |
Asking for and giving opinions. |
Verbal and non verbal communication |
Asking for clarifications and doubts |
Environmental Sensitization |
Process of communication |
Clients / Costumers |
Structure of a company |
Dealing with complaint |
Asking for clarifications and doubts |
Formal Writing: Letters, orders, Invoices |
Informal writing: Fax, e-mail, notes... |
Formal Writing: Memo, Report, Receipts |
Informal writing: Fax, e-mail, notes... |
Advertising, Publicity. Marketing |
Oral presentation |
Advertising, Publicity. Marketing |
Environmental Sensibilitation. T.R.O. |
Oral presentation |
International Commerce: import - export |
The sale of a product |
International Commerce: import - export |
Stock market, Bank and Finances |
Stock market, Bank and Finances |
Arranging interviews, changing appointments |
Stock market, Bank and Finances |
A business interview |
How to manage a meeting |
Role Playing: Sales interview |
A work interview |
TECNIQUES DE RECERCA D'OCUPACIÓ |
Protocol, accepting and refusing invitations |
A work interview |
Booking a Hotel |
A work interview |
Transport and travel: land and sea |
Transport and travel by air |
Transport and travel by air |
Transport and travel: land and sea |
Seguritat i Salut laboral |
Transport and travel: land and sea |
Human Resources Department |
Job applications |
Moving in the city: taxi, bus, metro, biking |
Seguritat i Salut laboral |
Competition |
The Curriculum Vitae in English / Resume |
TECNIQUES DE RECERCA D'OCUPACIÓ / Mediambient |
Work problems: dismissal |
The Curriculum Vitae in English |
Work problems: work with safety and health |
Working in The U.K. |
Working in The U.S. |
Evaluation and Closing |
isponemos de dos aulas equipadas, con capacidad para 15 personas.
Nuestros cursos son subvencionados, total o parcialmente....
